Privacy Policy

Who we are

Stix and Straws is a restaurant based in El Segundo, CA.
Our registered address is: 310 E Grand Ave, El Segundo, CA 90245
Our website address is: https://stixandstraws.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

How do we collect information from you?

We collect information from you:

  • when you place an order.
  • when you visit a restaurant (preferences, allergies etc.).
  • make an inquiry.
  • when you sign up to marketing emails.
  • What type of information is collected from you?
  • You may be asked to submit personal information about yourself when you place an order. We will collect this information so we can fulfill your order request and you may dine at our venue.

When you make a reservation:

Stix and Straws collects information such as:

  1. title
  2. name
  3. e-mail address (used for order confirmation and post-dining feedback emails)
  4. home or work address
  5. billing information taken for deposits, ticketing, or holding credit card information for use in the case of no-shows (where applicable)
  6. telephone number
  7. company name
  8. dietary requests
  9. marketing preferences (whether you opt-in or opt-out)

When you dine at Stix and Straws:

  1. marketing responses (where applicable)
  2. survey responses
  3. current and past restaurant reservation details

When you access our sites:

There is “Device Information” about your computer hardware and software that is automatically collected by Stix and Straws. This information can include:

  1. device type (e.g. mobile, computer, laptop, tablet)
  2. cookies
  3. operating system
  4. IP address
  5. browser type
  6. browser information (e.g., type, language, and history)
  7. domain names
  8. access times
  9. settings
  10. referring website addresses
  11. other data about your device to provide the services as otherwise described in this policy.

Location information:

If you use our website, we may receive your generic location (such as city or neighborhood).

Careers:

You may submit your resume if you’re interested in working for us. This information may include:

  1. personal details
  2. employment details
  3. education
  4. salary history
  5. other relevant details

We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at info @ stixandstaws.com

How is your information used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete an order, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

  1. Send you service emails (order confirmation and post-dining feedback).
  2. Improve our products and services.
  3. Send marketing communications if you have opted in to receive them.
  4. We may use the information to customize the website according to your interests.

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

We will only share your information with companies if necessary to deliver services on our behalf.  For example service providers, third-party payment processors, and other third parties to provide our Sites and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.

Third parties (including Square, Stripe, Automatic, Google, Facebook, Twitter, Yelp) whose content appears on our Site may use third-party Cookies, as detailed below. Please refer to ‘Use of Cookies’ for more information on controlling Cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

You may choose to restrict the collection or use of your personal information at any point.  Please refer to the Your Choices section of this Privacy Policy for details.

How and where do we store data?

We only keep your personal data for as long as we need to in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it.

Your choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at info @ stixandstraws.com.

You have a right to request a copy of the personal information that Stix and Straws holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: info @ stixandstaws.com

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for the following periods (or its retention will be determined on the following basis):

Security

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Cookies help us verify your account and device and determine when you log in, so we can make it easier for you to access the services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Cookies help us analyze how the services are being accessed and used, and enable us to track the performance of the services. For example, we use cookies to determine if you placed an order, viewed a page or opened an email. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and your sites’ performance, such as page views, conversion rates, device information, visitor IP addresses, and referral sites.

Third Party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analyzing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie.

Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.
Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to this statement

Stix and Straws will occasionally update this Privacy Policy to reflect company and customer feedback. Stix and Straws encourages you to periodically review this statement to be informed of how Stix and Straws is protecting your information. This policy was last updated in (October, 2018.)

Contact Information

Stix and Straws welcomes your comments regarding this Privacy Policy. If you believe that Stix and Straws has not adhered to this Privacy Policy, please contact Stix and Straws at info @ stixandstaws.com. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.